Shipping, returns & FAQ
Straight answers about ordering Westgate fixtures from LightsFlorida.
Shipping & returns
How fast do orders ship?
Orders typically ship within 1-2 business days. Standard shipping times vary based on location.
How much is shipping?
Free shipping on all orders.
What is the return policy?
We offer a 30-day return policy on items in new, unused condition. Please contact our customer support team to initiate a return. A restocking fee may apply.
Where do I check out?
All orders are placed securely on LightsFlorida.com. Every “View & add to cart” button takes you to that product's page on our Shopify store.
Products & installation
How long have you been in business?
LightsFlorida is owned by Bright Ideas LED, which has been in business for over 20 years, specializing in LED lighting for commercial and residential spaces.
Are your LED strips suitable for outdoor use?
Yes, we offer both indoor and weatherproof outdoor LED strips designed to handle tough conditions.
Can I get custom connectors or wiring for LED strips?
Yes, our in-house team can solder custom connectors, extensions, and wiring to match your installation needs.
Do your products come with warranties?
Yes, most Westgate fixtures come with a 7-year warranty, and our LED strips are backed by strong manufacturer warranties.
Can I install Westgate fixtures myself?
Many Westgate products are designed for easy installation, but we recommend hiring a licensed electrician for hardwired fixtures.
Can I return an item if I'm not satisfied?
Yes, we offer a 30-day money-back guarantee on all purchases. If you're not completely satisfied with your purchase, simply contact our customer support team to initiate a return.
Still have a question? Email lightsflorida@gmail.com or contact the store.
Need it installed?
Our sister company designs and installs custom lighting for homes, docks and businesses from Sebastian to Boca Raton.